Privacy & cookies
How VIP Security Academy collects, uses and protects your personal data.
Template policy — review with a qualified adviser before launch. Last updated on publication.
Who we are
VIP Security Academy is the controller of personal data collected through this website. Contact us at info@vipsecurityacademy.com.
What we collect
We only collect the information you choose to give us through our forms:
- Contact & enquiry formsYour name, email and message.
- Course bookingsYour name, email, phone, chosen program, location and any notes.
- Membership applicationsYour name, email, phone, membership type and background details.
- Member & staff accountsYour email address and an encrypted authentication record.
How we use it & legal basis
We use your data to respond to enquiries, process bookings and applications, and operate member and staff accounts. Our lawful bases are your consent and the steps necessary to take pre-contract action at your request and to deliver our services.
Cookies
This site uses only strictly necessary cookies required to keep you signed in to member and staff areas. We do not use advertising or third-party analytics cookies, so no cookie consent banner is required for non-essential tracking.
Who we share it with
Form submissions and account data are stored securely with our infrastructure providers (Supabase for the database and authentication; Vercel for hosting). We do not sell your personal data. Providers process data on our behalf under their data-processing terms.
Retention
We keep enquiry, booking and application records for as long as needed to deal with your request and to meet our legal and operational obligations, after which they are deleted.
Your rights
You have rights over your personal data. Under EU/UK GDPR you may request access, correction, deletion, restriction or portability, and may object to processing or withdraw consent. Under US state privacy laws (such as California's CCPA/CPRA) you may request access to or deletion of your information and opt out of its sale or sharing — we do not sell your personal data. To exercise any right, email info@vipsecurityacademy.com. EU/UK residents may also complain to their local data protection authority; California residents may contact the California Privacy Protection Agency.